Privacy Policy
Privacy & Cookie Policy
We are committed to protecting your personal information and providing a secure, transparent shopping experience. This policy explains how your data is collected, used, stored, and shared when you browse or shop on our website, which is powered by Shopify.
Information We Collect
We collect personal information to support your experience and fulfil your orders. This includes:
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Name, email address, phone number
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Billing and shipping addresses
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Order details and communication history
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Payment information processed securely by Shopify or Stripe (we do not store full card details)
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Device information, IP address, and browsing behavior collected automatically through cookies and analytics tools
How We Use Your Information
Your information is used to:
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Process and deliver your orders
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Provide customer support and order updates
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Manage your account and preferences
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Improve website functionality and user experience
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Send marketing communications when you have opted in
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Protect our store through fraud monitoring and security checks
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to ensure a smooth and personalised experience. Cookies help us:
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Keep items in your cart
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Remember your preferences
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Understand site traffic and performance
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Support essential store operations
By continuing to browse our site, you consent to the use of cookies. You may disable cookies through your browser settings, though some features may not function correctly.
Sharing Your Information
We only share your information with trusted service providers who help operate our business:
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Payment processors
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Courier and logistics partners
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Marketing and analytics providers used to enhance site performance and communication
We do not sell or rent your personal information.
Your Rights
Depending on your region, you may request to:
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Access the personal data we hold
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Correct or update your information
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Request deletion of your data
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Withdraw consent to marketing communications
Data Retention
We retain personal information for as long as necessary to fulfill your orders, comply with legal obligations, and support business operations. You may request deletion at any time.
Contact Us
For questions or privacy-related requests, please contact:
